What You Need to Know About the Pledge Guarantee

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There are many different termite management systems on the market, with each offering their own warranty. For Termimesh customers, our Pledge Guarantee provides an exceptional level of protection other warranties simply can’t match.

In this blog, we will cover what the Pledge Guarantee is and what unique benefits it provides to Termimesh customers. Plus, we’ll review what the warranty covers and answer frequently asked questions about our unique termite barrier warranty.

What is the Pledge Guarantee?

The Pledge Guarantee is the exclusive warranty available to both residential and commercial clients with new Termimesh System installations. It provides industry leading support in the unlikely event of a termite breach. Pledge covers the installation, materials and ongoing effectiveness of the Termimesh System, giving property owners continued peace of mind throughout their ownership journey.

The Pledge Guarantee is backed by our independent Termimesh Warranty Fund and reflects our continued commitment to delivering ongoing support to our clients beyond the initial termite barrier installation. Our customers recognise this commitment and it’s proven to be a key reason why they select the Termimesh System to protect their properties.

Quite simply, Pledge Guarantee is the best termite barrier warranty on the market.

What is the Termimesh System?

The Termimesh System is a stainless steel termite barrier that protects homes and commercial buildings from concealed termite entry. The system is an Australian invention developed in the late 1980’s as an alternative to chemical termite barrier systems.

We’ve put together a detailed blog about the Termimesh System. It covers everything you need to know, so you can make an informed decision about termite management for your new home.

The unique benefits of the Pledge Guarantee

10 years of initial coverage

Where other termite management systems make the validity of their warranty conditional on mandatory termite inspections or hidden terms, the Pledge Guarantee offers a clear, enduring commitment to Termimesh customers.

Pledge protects our customers for an initial 10 year term at no additional cost with no conditional requirement for annual termite inspections to keep the warranty valid*.

Extendable with no limit

During the initial 10 year coverage period, property owners can choose to extend their cover with an approved annual termite inspection. For each annual inspection completed during the initial 10 year period, one additional year of complimentary coverage will be added to your Pledge Guarantee*.

Provided an annual inspection is completed while the Pledge Guarantee is valid, further years will continue to be added. This gives our customers ongoing coverage throughout the entire life of their building if they so choose.

While not compulsory to keep the Pledge Guarantee valid, we strongly advise our customers to schedule regular termite inspections, as recommended by the Australian Standard. Your local Termi Home & Commercial service centre can advise you on how regularly you should have these inspections completed.

No maximum dollar limit on claims

Pledge Guarantee removes the financial limits typically found in third party warranties.

In the unlikely event of a claim, Pledge offers a no dollar limit on structural and secondary timbers*, giving property owners an added level of confidence that no other warranty can deliver.

How Pledge Guarantee compares to other warranties

Backed by our independent Termimesh Warranty Fund

Pledge Guarantee is backed by the Termimesh Warranty Fund, an independent fund established in 1993 which operates without reliance on insurance companies or financial institutions.

This independence gives us the freedom to provide our customers with these benefits:

• 10 years upfront cover without the need for mandatory termite inspections

• Unlimited extensions on the Guarantee

• No dollar limit on claims

How to register your Pledge Guarantee

Following the installation of the Termimesh System in your property, you can register your Pledge Guarantee by either:

Filling out the registration card

Included in the Termimesh handover pack you receive from your builder is a Pledge Guarantee registration card. Complete the postage paid card to send your registration details directly to our office.

Registering your guarantee online

Visit our Pledge Guarantee page and click the Register Your Pledge Guarantee button to begin the registration process.

What does the Pledge Guarantee cover?

What is covered*

• Faulty materials and workmanship related to the installation

• The repair or replacement of structural timber or secondary timber that has been rendered structurally unsafe

What is not covered*

• Termite activity and damage to the building resulting from bridging, peg holes and other holes in the floor slab

• Termite entry into the building where no Termimesh barrier has been installed

• Termite entry due to the property owner not meeting their responsibilities to stop concealed termite entry

Please review our warranty documentation for full terms and conditions.

Conclusion

When choosing a termite management system for your new build, it is important to consider the warranty included. Only the Termimesh System comes with the industry leading Pledge Guarantee, that provides unique benefits that can’t be matched by third party warranties.

With 10 years of initial coverage, the ability to extend coverage with no limits and no maximum dollar limits on claims, Pledge delivers unrivalled peace of mind to property owners long after installation of the termite barrier.

Frequently Asked Questions

Q. Are both residential and commercial properties covered by the Pledge Guarantee?

A. Yes. Pledge Guarantee covers both residential and commercial properties.

Q. Is the Pledge Guarantee transferable if I buy a property?

A. Yes. The Pledge Guarantee can be transferred on properties with Termimesh System installations following purchase.*

Contact your local Termi Home & Commercial service centre to find out how.

Q. Is the Pledge Guarantee available with any other termite barrier?

A. No. Pledge Guarantee is only available with the Termimesh System and does not cover any other termite barrier.

Q. Do I need to get annual inspections to keep my Pledge Guarantee valid?

A. No, the Pledge Guarantee does not require annual termite inspections during the initial 10 year term to keep it valid. However, in line with the Australian Standard, we recommend regular termite inspections, which also provides the opportunity to extend your Pledge Guarantee*.

Q. What happens if I renovate or modify my property after the Termimesh System is installed?

A. Renovating or modifying your property could compromise the effectiveness of your installed Termimesh System. So, it is important that you contact us prior to making any renovations or modifications to your property to check any impact it may have on the validity of your Pledge Guarantee.

*Terms & conditions apply. See warranty documentation for full terms and exclusions or contact your local Termi Home & Commercial service centre